/* 상담원 문의 (사용자 페이지) — photojang */

.inquiry-wrap {
  max-width: 920px;
  margin: 40px auto 80px;
  padding: 0 24px;
}

.inquiry-h1 { font-size: 28px; font-weight: 800; color: #2A2A2A; margin: 0 0 8px; letter-spacing: -0.5px; }
.inquiry-sub { color: #666; margin: 0 0 24px; }

.inquiry-breadcrumb { margin-bottom: 16px; }
.inquiry-breadcrumb a { color: #FF7A1A; text-decoration: none; font-weight: 600; }
.inquiry-breadcrumb a:hover { text-decoration: underline; }

.inquiry-messages { margin-bottom: 20px; }
.msg { padding: 12px 16px; border-radius: 8px; font-size: 14px; margin-bottom: 8px; }
.msg-success { background: #fff5ec; border: 1px solid #FFB07A; color: #b34d00; }
.msg-error,
.msg-warning { background: #fff0f0; border: 1px solid #f5a; color: #c12; }

.inquiry-card {
  background: #fff;
  border: 1px solid #e6e6e6;
  border-radius: 12px;
  padding: 24px;
  margin-bottom: 20px;
  box-shadow: 0 1px 3px rgba(0,0,0,.04);
}
.inquiry-h2 {
  font-size: 18px;
  font-weight: 700;
  color: #2A2A2A;
  margin: 0 0 16px;
  padding-bottom: 12px;
  border-bottom: 2px solid #2A2A2A;
}
.inquiry-count { color: #888; font-weight: 500; font-size: 14px; }

/* 폼 */
.inquiry-form .form-row { margin-bottom: 16px; }
.form-label {
  display: block;
  font-size: 13px;
  font-weight: 600;
  color: #444;
  margin-bottom: 6px;
}
.req { color: #FF7A1A; }
.form-input,
.form-textarea {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid #d0d0d0;
  border-radius: 8px;
  font-size: 14px;
  font-family: inherit;
  box-sizing: border-box;
  transition: border-color .15s ease;
}
.form-input:focus,
.form-textarea:focus { outline: none; border-color: #FF7A1A; }
.form-input[readonly] { background: #f7f7f7; color: #555; cursor: not-allowed; }
.form-textarea { resize: vertical; min-height: 160px; }
.form-file { padding: 8px 0; }
.form-hint { font-size: 12px; color: #888; margin-top: 4px; }
.form-error { font-size: 12.5px; color: #c12; margin-top: 4px; }

.form-actions { display: flex; gap: 10px; justify-content: flex-end; margin-top: 20px; }
.btn-primary,
.btn-secondary {
  display: inline-block;
  padding: 10px 24px;
  font-size: 14px;
  font-weight: 700;
  border-radius: 8px;
  cursor: pointer;
  border: 1px solid transparent;
  text-decoration: none;
  transition: background .15s ease, color .15s ease;
}
.btn-primary { background: #FF7A1A; color: #fff; }
.btn-primary:hover { background: #e56600; }
.btn-secondary { background: #fff; color: #444; border-color: #d0d0d0; }
.btn-secondary:hover { background: #f5f5f5; }

/* 테이블 */
.inquiry-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 14px;
}
.inquiry-table th,
.inquiry-table td {
  padding: 12px 10px;
  text-align: left;
  border-bottom: 1px solid #eee;
}
.inquiry-table th {
  font-weight: 600;
  color: #555;
  background: #fafafa;
  font-size: 13px;
}
.inquiry-table .col-no    { width: 70px; text-align: center; color: #888; }
.inquiry-table .col-status,
.inquiry-table .col-date,
.inquiry-table .col-answer { width: 130px; text-align: center; color: #666; }
.inquiry-table .col-title a { color: #2A2A2A; text-decoration: none; font-weight: 500; }
.inquiry-table .col-title a:hover { color: #FF7A1A; }
.row-clickable { cursor: pointer; }
.row-clickable:hover { background: #fff8f2; }
.attach-badge { margin-left: 6px; color: #FF7A1A; }

.status-badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 12px;
  font-size: 12px;
  font-weight: 700;
}
.status-pending  { background: #fff3e0; color: #b34d00; }
.status-answered { background: #e6f4ea; color: #137333; }

.inquiry-empty {
  padding: 40px 20px;
  text-align: center;
  color: #888;
  background: #fafafa;
  border-radius: 8px;
}

/* 상세 페이지 */
.inquiry-meta-row {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 20px;
  font-size: 13px;
  color: #555;
}
.inquiry-meta-bottom { margin: 16px 0 0; padding-top: 12px; border-top: 1px dashed #ddd; }
.meta-label { color: #888; font-weight: 600; margin-left: 4px; }

.inquiry-body {
  white-space: pre-wrap;
  word-break: break-word;
  font-size: 15px;
  line-height: 1.8;
  color: #2A2A2A;
}

.inquiry-attach {
  margin-top: 16px;
  padding: 10px 12px;
  background: #fafafa;
  border-radius: 8px;
  font-size: 13px;
}
.inquiry-attach a { color: #FF7A1A; text-decoration: underline; margin-left: 6px; }

.inquiry-answer-card { background: #fffaf5; border-color: #FFD4B0; }
.inquiry-pending { color: #888; font-style: italic; padding: 16px 0; }

/* ── 넓은 테이블 가로 스크롤 래퍼 ── */
.inquiry-table-scroll { width: 100%; overflow-x: auto; }
.inquiry-table { min-width: 640px; }

/* ── 태블릿 ── */
@media (max-width: 1024px) {
  .inquiry-wrap { margin: 24px auto 60px; padding: 0 16px; }
  .inquiry-h1 { font-size: 24px; }
}

/* ── 모바일 ── */
@media (max-width: 640px) {
  .inquiry-wrap { margin: 16px auto 48px; padding: 0 12px; }
  .inquiry-h1 { font-size: 21px; }
  .inquiry-card { padding: 16px; }
  .form-actions { flex-direction: column-reverse; }
  .form-actions .btn-primary,
  .form-actions .btn-secondary { width: 100%; text-align: center; }
  .inquiry-meta-row { gap: 6px 12px; }
}

/* honeypot — 봇 방지용 숨김 입력. 사람 눈·스크린리더에 노출되지 않도록 화면 밖으로 보낸다. */
.hp-field {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}